Responsibility for Stakeholders
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Basic Policy
Our commitment to social responsibility extends to all our stakeholders, including employees, customers, communities, suppliers and investors. We strive to be a good neighbor and to strengthen the communities where we work and live. Our employees demonstrate their personal commitment by putting time and resources into organizations that promote education, the environment and human welfare.
Stakeholder Engagement
Prologis is focused on creating shared value for both our stakeholders and our company. Through innovation and a commitment to strong, long-term relationships, we drive benefit throughout our sphere of influence.
Four stakeholder groups are particularly relevant for our ESG efforts.
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Employees:
Fostering talent and strong corporate culture is arguably our most important business imperative. From our work creating an inclusive culture and diverse workforce, to learning-and-development opportunities and attractive benefits, we deliver a leading employee experience.
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Customers:
Prologis is an organization that is always looking for new ways to create value for our customers, and our sustainability efforts are no different. Our ESG solutions deliver turnkey energy efficiency and renewable energy solutions and help our customers source and retain labor.
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Communities:
We take pride in being a good neighbor and partner in communities around the world: supporting local charitable organizations, volunteering during times of need, and boosting local employment opportunities through efforts like our Community Workforce Initiative.
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Investors:
Sustainability is essential to our value-creation strategy, delivering benefits to our shareholders both today and for the long term. In addition, we continue to advance our reporting and disclosure practices to provide investors the ESG information they need.
Social Responsibility Facts
23,100
Direct employment in Prologis warehouses(1)
241
Volunteer hours in local communities(2)
80%
Customer satisfaction(2)(3)
33.3%
Women in leadership positions at PRM(4)
- As of December 31, 2018
- As of March 31, 2020
- This survey is not based on the NPS methodology.
- As of May 31, 2021
Business Continuity in Our Operations
Our commitment to sustainability is equally strong for our own operations. Particularly, Prologis Japan had a business continuity plan (BCP) in place long before the earthquake and tsunami of 2011, in light of the fact that Japan is located in one of the most earthquake-prone regions in the world, experiencing more than 1000 seismic events each year. To ensure safety for our customers, protect our properties and goods stored, and assist our customers in their business continuity we have implemented a variety of earthquake mitigation features and services in our buildings. These include anti-seismic, vibration control and seismic isolation techniques, and we continue to develop buildings with seismic isolation systems. Moreover, Prologis’ BCP also addresses the “human” side of surviving a natural disaster, providing food, water, blankets and communication for both customers and Prologis’ employees who may be stranded in the building for several days. Prologis is also partnering with the respective local governments in providing some of our buildings as an emergency evacuation center in the occurrence of a natural disaster.
Following are examples of features which support BCP in our facilities.
24-hour Security Control Center
Guards monitor the facility 24/7 to maintain a safe and secure environment supporting our customers in their day to day operations, as well as in the event of natural disasters and or accidents.

Satellite Phone / Earthquake Alert System
The earthquake alert system alarms our customers prior to earthquakes while the satellite phone allows communication when telephone lines and mobile networks are unavailable.

Emergency Power Generator
The emergency power generator allows maintenance of the security system and provides electricity to the common areas for up to 72 hours after power shortage.

Seismic Isolation System
With the isolators absorbing the shock generated during an earthquake, the seismic isolation system ensures safety for the people and prevents stored goods from collapsing and being damaged.

Underground Water Purification System
The system provides potable water when the water supply is suspended.

Emergency Storage
Our facilities are equipped with food, emergency supplies and portable toilet that can be easily assembled.
